With our clients & partners in mind!

Service Components

RevelationData offer years of experience in the Help desk and IT industry and the support you need to enhance your business operations, and productivity.

  • Overview

  • Assessment

  • Implementation

  • Training

All our engagements are unique because our clients are all unique. However, when we listen to clients (we listen). Before engaging in any project, we take the time to understand your needs and your business objectives and how we can help you meet them.

Our Consulting addresses three dimensions – the process needed to achieve and maintain a controlled infrastructure, the people who must follow these processes, and the tools that they will use to do this efficiently.

From implementation to optimization, RevelationData’s professional services, delivers the right solution to the right people at the right time.

Our consulting specialists will provide • Best Practice Implementations • Best Practice Upgrades, and • Best Practice Optimization.

With years of knowledge our IT consultants implement it solutions that support Your strategic objectives and drive results:

Service Portfolio

• Comprehensive discovery phase • Solution Strategy • Certified Installation
• Solution workshop and gap analysis • Business integration

RevelationData's solutions include help desk assessments, products, systems integration and consulting services to assist you in providing support to your customers and internal staff.

RevelationData provides a comprehensive diagnostic review of your help desk support team. We review and assess your organization’s fundamental areas around people, processes and technology. We identify problems and offer recommendations for improving service that adhere to the highest help desk and IT and Asset Management standards.

RevelationData has built a tremendous track record, of very successful implementations. These implementations have always followed a guiding principle to provide immediate value to the customer while also ensuring that we achieve the highest level of expectations.

Implementing the software and leaving the customer to their own devices is NOT an option at RevelationData.

Training is provided as part of our standard offering. Once the configuration stage of the implementation has been achieved RevelationData ensures that users are well equipped to use our products and that they get the maximum benefit out of the features.

Our education offerings are focused at product administration, management and end users. Our training is delivered through classes, onsite classes, and remote classes. We also provide custom training to suite your needs. Don’t see what you need? Ask at education@revelationdata.com